Experience ‘red carpet’ treatment with Element Plumbing, Heating & Air in Southern Utah – St George News

By Best Plumbers On Aug 25, 2024

Promotional image courtesy of Element Heating, Plumbing & Air, St. George News

CONTRIBUTED CONTENT — Don't let plumbing problems ruin your day. Whether it's a broken sewer line, clogged drain or leaky faucet, Element Plumbing, Heating & Air is here for you. Get a fast, affordable and reliable solution to bring peace of mind back to your home.

Promotional image courtesy of Element Heating, Plumbing & Air, St. George News

“What sets us apart is our culture,” said Jon Graham, the company's CEO. “We're very culturally driven and very service-oriented. I've always said that service is what we offer to our technicians and our customers, and plumbing and heating is just something that goes along with that.”

From the moment a customer contacts Element Plumbing, Heating & Air, they are guaranteed five-star service. The experience is seamless from start to finish, from the state-of-the-art software to the moment a technician is dispatched. Customers receive a bio and photo of the technician who comes to their home, giving them peace of mind. Full-service options are always offered, from a simple repair to a thorough root cause diagnosis, along with personalized solutions for every need.

“We basically roll out the red carpet for our customers,” he said.

Graham has 27 years of experience in the plumbing industry and specializes in top-notch service and repairs. His company serves both residential and commercial customers, providing reliable solutions for all plumbing needs. They continually strive to stand out from the competition by providing excellent diagnostic services and offering customized solutions to each customer. From trenchless plumbing installation to fixing stuck faucets to handling routine service calls, they offer a full range of expert plumbing services.

Committed to ensuring the highest quality water, Element Plumbing, Heating & Air offers comprehensive services including water filtration, water softening, UV systems, water testing and more to provide its customers with clean, safe water every day. Graham's wife, Jaimie, has 25 years of experience in chemistry, particularly water quality, so she knows how important it is to what you put in and on your body.

Promotional image courtesy of Element Heating, Plumbing & Air, St. George News

“We are a unique company in what we offer and we are constantly looking to innovate,” said Graham. “We are your one-stop shop.”

Element Plumbing, Heating & Air has an exceptional Google rating with hundreds of reviews highlighting their commitment to getting every job done right.

“The best technicians and a great price,” said one customer. “I recommend them to everyone, you won't be disappointed.”

“Element Plumbing is definitely a five-star company,” said another customer. “Very professional team arrived on time and completed the job quickly. Would definitely call again.”

Element Plumbing, Heating & Air specializes in complete replacement of home plumbing without the need for excavation. Using advanced robots, they apply a state-of-the-art two-part epoxy system to install new pipes inside the old ones. Their premium coating ensures long-lasting and reliable results.

In addition to putting customers first, they place a high priority on cultivating a positive and supportive company culture and recognize that their team is at the core of their success. They place a high priority on valuing and empowering their employees and foster an environment where employees feel respected, valued and motivated to perform at their best.

By investing in the development and well-being of its team, the company ensures that its values of integrity, collaboration and excellence are reflected in every aspect of its work. This commitment to its employees not only improves the work experience, but also results in exceptional service for its customers.

Promotional image courtesy of Element Heating, Plumbing & Air, St. George News

The company goes above and beyond for its technicians, providing everything from pants, boots and belts to laundry services.

“If it's not fun, I don't want to do it, and we try to pass that on to the team,” Graham said. “We provide our technicians with everything except socks and underwear – that's all they need. There are just so many things in this business that make it worthwhile. I really love what I do.”

They also offer free monthly haircuts, comprehensive healthcare benefits, and paid vacation. Recognizing the importance of family, they make sure technicians have wedding anniversaries off, and every seven years, each technician receives an additional two weeks of paid vacation to recharge and enjoy life outside of work.

Element Plumbing, Heating & Air operates in three locations: Hurricane, Utah; Jackson, Wyoming; and Durango, Colorado. In colder climates, they offer heated sewer lines, a rare and special feature designed to prevent freezing and ensure reliable performance all winter long.

Promotional image courtesy of Element Heating, Plumbing & Air, St. George News

The company began its journey in Wyoming, expanded to Colorado, and has now opened its newest location in Southern Utah. This newly opened 7,000 square foot facility features a call center and shipping facility that handles customer inquiries for all three service areas. Element Plumbing, Heating & Air will also work with local vendors to build supply houses to streamline material distribution to the other two locations.

Element Plumbing, Heating & Air proudly serves the greater St. George area, including Cedar City. By early next year, they plan to expand their reach to Park City and bring their top-notch services to new communities.

Choose Element Plumbing, Heating & Air for unparalleled service and expertise that sets them apart from the crowd. With a commitment to quality, cutting-edge technology and a team that truly values their customers, they provide solutions that are both effective and reliable. Their comprehensive range of services, from innovative plumbing techniques to exceptional customer care, ensures your needs are met to the highest standard.

Don’t wait – discover the difference for yourself. Make an appointment for service today and enjoy the security that comes with expert care.

Written by JESSI BANG for St. George News.

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