Info360 Asset’s powerful new integration with ESRI apps

Are you an Info360 Asset user? If you work for a water company or are a utility consultant, chances are you regularly work with people who rely heavily on Esri products. Our latest release gives you the opportunity to add significant value to their work by providing them with your detailed data and analytics, helping them achieve new efficiencies and make important decisions.

Transfer your CCTV data to ArcGIS Online

We've added options in previous releases for our customers to get more out of their Info360 asset data, and this is a major release that gives you the ability to push new data feeds like pipe inspections and observation layers with error conditions to ArcGIS Online Dashboards. Integrating your Info360 asset data in this way can help your field staff more easily identify and locate subsurface asset deficiencies discovered during CCTV video inspections.

For example, when you transfer your pipe inspection data to ArcGIS Online, field workers can immediately see all the details of your processed video footage, allowing them to more quickly determine how many and which underground assets are broken, so they always know where to dig – or not dig.

Tim Medearis shows you an ArcGIS Online dashboard based on Info360 asset data.

One of our Info360 power users, GHD Associate Todd Plank, a location intelligence expert with years of experience navigating the complexities of GIS, location intelligence, and asset management, tried out these new integrations.

“Autodesk and Esri are bringing the pieces of the puzzle together, providing my customers with powerful tools and collaborative interfaces to analyze the critical data they need to make informed decisions about the assets they manage,” says Plank. “With Info360 Asset, we have the tools to efficiently manage volumes of CCTV inspection data and perform risk and remediation analysis for capital improvement planning.”

Integrating and extending CCTV data is one of the best use cases for Info360 Asset, which also recently began integrating VAPAR's CCTV AI detection capabilities. Info360 Asset's web-based interface is designed to be easy to use for field workers. They can simply drag and drop their CCTV recordings into their browser's Info360 Asset UI, which quickly processes the data in the cloud and only uploads files that have associated records, weeding out any duplicates.

“The ability to provide field inspectors with an interface to drag and drop their data and media directly into the Info360 platform increases efficiency and allows us to quickly re-run models and identify infrastructure needs that attract attention require, as well as the associated project budgets,” he says Planke.

A refreshing way to stay informed

Integrations like this with online services like ArcGIS Online, which rely on APIs like Info360 apps, are becoming increasingly important as the water industry adopts more SaaS and cloud-based technologies. Over time, legacy desktop-only software providers may struggle to keep up with this trend, in part because syncing apps with APIs is a service in itself, but the value such integration brings to users considerably.

Now you will see the Update Layers button and select the published layers you want to update.

Consider the alternative. Almost all water professionals know that the ability to export flat files via open file formats and import them into complementary apps and services is convenient and convenient, but they have probably also learned how difficult it is to keep them in sync or scheduled Scripting a sync workflow is not 100% reliable. Due to these difficulties, we have just introduced the Update Layers button.

For example, now that you've set up an inspection layer export to ArcGIS Online, you'll see an Update Layers button next to the Add Layers button in your list of published layers. You can press this button any time you want to sync your data. You can validate it yourself after updating a layer by selecting the View in ArcGIS option, which opens an ArcGIS Online window in your browser.

Extending the benefits of Info360 Asset to the enterprise

What's special about this Esri integration is that it gives you the ability to expand your use of Info360 Asset. All the hard work you spend crunching numbers and finding efficiencies in your analysis can now be applied to the rest of the company.

Many water professionals currently use ArcGIS Online to manage, view, and share their GIS data with their organization. In fact, Esri says that over 90% of the 500 largest US utilities use ArcGIS to manage their water, wastewater and stormwater infrastructure, but they may not be able to provide advanced analytics such as CoF and LoF risk (among many others). to use ). This integration begins to provide that power. For example, after you approve CCTV inspections and perform a risk and remediation analysis, you can export and import the data into ArcGIS Online and use it for downstream processes such as dashboard visualization, or use the data in other Esri products such as ArcGIS Pro or ArcGIS Enterprise use .

Martha Nunez shows you some new ways to collaborate.

Our power user also likes this new functionality. “Integrating Info360 Asset with Esri's ArcGIS Online platform opens doors for data collaboration among many users within an organization. Not only can users view the data in Info360 Asset, but custom dashboards and web maps in ArcGIS Online can consume and be updated with results from Info360 Asset,” says Plank.

If you are an Info360 Asset customer and want to expand use to the rest of your organization, we recommend you start by pushing layers to ArcGIS Online. “Feature layers can be co-managed between the two platforms, giving decision makers access to current data on both platforms,” says Plank. “You can leverage your existing systems and processes by publishing Info360 asset results – your pipe health data, risk analysis and remediation plans – for use in ArcGIS Online dashboards.”

Simplify importing shapefiles

That's not all. We've also added support for shapefiles via a simple method that allows direct import. This is another great way to expand the way you use GIS. If you are a new Info360 Asset user, this may be the ideal way to quickly get up to speed and start with asset management analysis. Simply import the relevant GIS shapefiles into Info360 Asset and start working with your data. Link them back to ArcGIS Online so you can do more with your assets than just locate them on a map – you can start building a better asset management strategy using advanced data and analytics.


We're excited for our Info360 users to make these advanced capabilities available to their ArcGIS-using colleagues and stakeholders because we believe this can improve the way your entire organization makes asset management decisions.

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