Neighborly® Acquires London-Based Pimlico Plumbers

WACO, Texas, September 20, 2021 / PRNewswire / – Neighborly®, the world’s largest franchisor of home service brands, today announced the acquisition of Pimlico Plumbers, Central London leading independent service and maintenance company for residential and commercial real estate. The acquisition of Pimlico, a subsidiary of the group, expands Neighborly to 29 brands in 19 service areas and nearly 1,500 employees operating in nine countries.

“We are excited to expand our global presence with the addition of Pimlico as the next subsidiary brand in our global family of home service professionals,” said Mike Bidwell, President and CEO of Neighborly. “Pimlico’s wide range of commercial services and exceptional customer support are a perfect match for Neighborly’s goal of building an extensive service community known for providing excellent experiences. We look forward to the resulting growth for both Pimlico and Neighborly from this acquisition. “

Founded in 1979 by Charlie Mullins, Pimlico operates on the basis of its vision as a service and maintenance company that offers “More than just plumbers”. While Mullins started the company by working from home with nothing but a used van and tool bag, the company now has almost annual sales $ 70 million and is considered the first branded plumbing company in Great Britain and one of the best-known building technology companies in the world.

Pimlico’s services include heating, plumbing, bathroom, drainage, electrics and more. With the support of more than 400 employees, the company is proud to have an average of more than 100,000 service orders for headquarters London Homeowners and Businesses every year.

“Neighborly is recognized around the world as the driving force behind so many prestigious brands in the home service and maintenance industry,” said Scott Mullins, President and CEO of Pimlico. “Even after more than 40 years of independent business from Pimlico, Neighborly’s proven track record and commitment to its code of values ​​assures that we have found a like-minded company that can help us grow. This is an important international milestone for both organizations, and I am delighted with the continued innovation and prosperity that is sure to follow for all of us. ”

“I would like to pay tribute to my father Charlie for creating the company from scratch. I would like to thank everyone who was involved in the process that ended with our choosing Neighborly as our future partner at finnCap Cavendish and our CFO Mike Berginwithout whom this would not have happened. “

Scott Mullins will continue in his role as Pimlico’s senior executive after the acquisition; his father Charlie Mullins has resigned as the owner of Pimlico.

For more information on Neighborly’s service brands, please visit

About Neighborly®

Neighborly® is the world’s largest household services franchisor with 29 brands and more than 4,800 franchise locations serving over 10 million customers in nine countries, focusing on the repair, maintenance and improvement of homes and businesses. The company operates online platforms that connect consumers with service providers in their local communities who meet their rigorous standards as franchisors in 18 service categories at The United States and in Canada. For more information on Neighborly / Neighborly and its franchise concepts, please visit To learn more about franchising opportunities with Neighborly®, click here.

SOURCE neighbor

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